Get in Touch With Us
Got a question about something you've read on Non Gamstop Casinos, spotted an offer that's changed, or want to suggest a brand for us to look at? This page covers the ways to reach us and what happens once your message lands.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of the team will read it personally — there's no automated ticketing system standing between you and a real answer.
A short note on what your enquiry is about helps us route it to the right person and reply faster. If it relates to a specific brand, mentioning the name (for example, Betmica, Kikibet or one of the other operators we cover) saves us a back-and-forth.
What We Can Help With
- Site content and ratings — questions about how we compare casinos not on Gamstop, why a brand sits where it does, or what a specific bonus term actually means.
- Corrections — welcome offers, spin counts and wagering conditions at overseas operators change often. If you've noticed something on our Trusted Non GamStop Casinos UK page that looks out of date, tell us and we'll check it.
- Suggestions — if there's a new site not on Gamstop you think deserves a look, or a payment method you'd like us to cover in more detail, let us know.
- Partnership enquiries — if you represent a casino brand or an affiliate partner and want to discuss working with us, introduce yourself and outline the enquiry.
- Concerns about your own play — if you're getting in touch because gambling has become difficult to manage, please say so in your message. We'll point you towards independent support organisations rather than leave you without an answer.
What Happens Once You've Sent a Message
Every email is read by a person, not filtered through a bot reply. We aim to respond within a couple of working days. During busier periods — around new site launches or major bonus updates — it can take a little longer, but every message gets a genuine reply.
A Note on Accuracy and Independence
We review and compare casinos not on Gamstop based on publicly available information about their offers, licensing and payment methods, at the Non Gamstop Casinos rating stated at fact-check. Any commercial relationships we have with the operators listed on the site do not influence where a brand sits in our rankings — that's decided by our own review criteria. If you think we've got something wrong, or an offer no longer matches what's advertised, we want to know. Readers flagging outdated details is one of the main ways we keep the site current.
This site is intended for adults aged 18 and over. If your enquiry touches on age verification, account access, or a dispute with a specific operator, please contact that operator directly in the first instance — we're an independent comparison resource and don't hold customer accounts or process payments ourselves.
Before You Write In
If your question is about which site might suit you, it's worth checking our Trusted Non GamStop Casinos UK page first — it covers welcome offers, payment methods and how we rank operators in more detail than we can go into here. If you still have something specific to ask after that, we'd genuinely like to hear from you.